FORMS TELEPHONE BILL FAQ PRESS NOTES FEEDBACK CONTACT US
TOP
 
  General FAQ

How and where do I apply for a new telephone connection?

What are the different categories under which I can get a telephone connection?

What are the eligibility conditions for registration under different categories?

What are the types of new telephone connections that are available for short duration? How quickly can I get a telephone connection for short duration? 

What are the call charges?

Can I change my category, name, address, and constitution before getting a connection?

Can I cancel the registration before I get the connection?

Internet Services
 

 

 

 


How and where do I apply for a new telephone connection?

You can apply at your area Customer Service Centre (SCC) on a prescribed application form (available for Rs. 10/- along with the registration fee in the form DD/Pay order / Crossed Cheques in favour of MTNL, Delhi.

 

Top

What are the different categories under which I can get atelephone connection?

Sl.No

Category

1. Non - OYT General
2. Non - OYT Special
3. Non - OYT-SS
4. OYT General
5. OYT Special
6. Tatkal
7. Non-OYT -SWS
8. Non-OYT-SE (MTNL/DOT)

  Note :

  This is as per present tariff structure.

  A rebate of Rs. 250/- is given if subscriber provides his own internal fitting and Rs. 500/- if he 
  provides fitting as well as his own telephone instrument.

  Interest is payable on deposits as per prescribed rates and rules.

  Details are available at area Customer Centres.

Top
  What are the eligibility conditions for registration under different categories?

 
   Non-OYT General
:
Open to all.


Non - OYT Special :
Medical Professionals, Press Public Instructions. Small Scale Industries, Eminent Persons, Govt. Schools and Colleges, Blind Persons, Gallantry Award Winners in three services, War Windows, Disabled Soldiers, Hajj committee, Advocates having minimum 5 years standing at the Bar, income tax assessee for past 2 years and Judicial Officers of all the courts.

Non - OYT-SS :
Foreign Missions, Embassies, UN Organization, MPs, MLAs, Municipal Councilors, Distinguished Persons, Senior Retired Officers of Central of Central and State Governments, Director Generals of Government, Research Council, Directors of National Laboratories, Vice Chancellors of Universities (on retirement, retired MTNL /Dot Employees.


OYT General : Open to all


OYT Special : 
Govt. Department, Public Sector Undertaking, Statutory Bodies, Senior Retired officers Of PSU/Stationary Bodies, Foreign Exchange Earners, LPG Distributors, Cinema Halls Private Hotels, Private Schools and Colleges, Advocates representing Central Govt./ State Govt. Local Bodies, Legal Aid Committees and Judicial Officers of all the courts and tribunals and all application under non - OYT special. 



Tatkal : Open to all.


Non - OYT -SWS :
Freedom Fighters and window of freedom fighters.



Non - OYT - SE (MTNL/DOT) :
Serving employees of MTNL/Dot

Top
  What are the types of new telephone connections that are available for short duration? How 
   quickly can I get a telephone connection for short duration?



   There are tow types of short duration telephone connection available, these are tabulated
   below:
   

Type of Connection 

Eligibility Duration

Remarks

Casual Telephone Sanctioned for purely casual Requirements such as 1 to 10 days Application to the Area GM of the respective
11 to 20 days
  social/religious functions, marriages, exhibition, conferences, etc 21 to 30 days  exchange. No Free calls allowed
Temporary Telephone Sanctioned for temporary requirements such as sickness, marriages, exhibitions, seminars, Govt. depts., etc. For 3 months (Extendable up to 6 months Application to be made to the Area GM of respective exchange
  Free calls permitted 150, two monthly


Top
  What are the call charges ?
   
A: Call charges for all Categories for a Billing cycle of Two months as per present tariff are : 
    
1st 150 calls : Free

151 to 500 calls : @ Rs. 0.80

501 to 1000 calls : @ Rs. 1.00

1001 to 2000 calls : @ Rs. 1.25

More than 2000 calls : @ Rs. 1.40



Top
   Can I change my category, name, address, and constitution before getting a connection?
     Yes, the details are tabulated below :
     

Sl.No.

Nature of Request

Remarks

  Change in ddress before issue of OB and after issue of OB Apply at area CSC on plain paper with registration details and OB number, if issued.
  Any Change in the incumbency of the signatory/ constitutions Apply to area CSC on a plain paper.
  Change in category. Apply to area CSC on plain paper with registration details, OB number if issued, along with: 1. Registration cum Demand Note Slip. 2. Cheque / DD/Pay Order of due difference of registration fee.
From OYT to Non- OYT
Tatkal to OYT/Non- OYT
Non -OYT or Tatkal
Top
  Can I cancel the registration before I get the connection?

   
A: Yes, an application may be submitted on plain paper to area CSC signed by the original applicant
   along with the Registration Cum Demand Note Slip in original to get your registration fee refunded. 
Top

Home | Corporate Information | Message From the Chairman | Corporate Governance | Vision | Financial Status 
Network Structure | Growth & Achievements | Delhi Operations | Mumbai Operations | News / Press Releases | Contact Us
Tender & Advertisement Delhi Forms | Mumbai Forms | FAQ | Feedback Form | Site Map | Hindi Version


Disclaimer